Premium Roadside Car & Motorcycle Subscription
$92.50 / year
NZRA Premium Care is designed for those who regularly drive long distances from home, and especially good for holiday travelers. It provides you with accident and full breakdown assistance anywhere in New Zealand 365 days -24/7.
A comprehensive 24 hour, 7 day assistance program NZ Roadside Assistance provides our customers with 24 hours/ 7 days a week access to:
- Minor Roadside Repairs
- Technical Advice
- Battery Jumpstart and Battery replacement service
- Flat Tyre fitting a roadworthy spare wheel
- Roadside breakdown Recovery Towing
- Emergency Fuel delivery - Incorrectly Fueled vehicle assistance
- Lost keys and Vehicle Lock Out
- Parts & Services Locator
- Urgent Message Relay
- Accident Coordination
Plus if you are over 100km from your registered home address and the vehicle cannot be immobilized within 24 hours:
- Emergency Taxi up to $30 fare assistance or;
- Rental Car up to $120 per day to a maximum of 3 days cover or;
- Accommodation up to $120 per day to a maximum of 3 days cover or;
- Vehicles under tow can be assisted but at the members expense
In the unlikely event of a mechanical breakdown, the security of having NZ Roadside Assist only a phone call away can relive some of the stress that can come about in these instances.
This policy covers a maximum of 6 events per annum; the maximum contribution for towing events is to either the nearest repairer or closest place of safety.
NZRA will cover the costs for the room rate and the costs to hire at rental vehicle, incidentals are not covered like food, fuel, insurances etc.
Please read the full terms and conditions on the website for full policy details.
“I am writing to leave good feedback for your operator regarding the way she assisted me with the flat tyre I experienced today. She is very empathetic and friendly and knows how to listen to your customers and fully understands the difficulties that a non-native speaker may have when requesting help in another language and she adapted to the situation perfectly. She was a very friendly person who let me express my worries, asked questions and was very understanding. She saved my very bad long day and was a positive side of a very bad experience. Thank you from the bottom of my heart, I will never forget the service she provided.”
“Our motorhome gave a warning sound and flashed a low engine oil pressure message. Your operator was very helpful, he first asked about the size of the vehicle and the oil level. We had checked the oil level and it was fine. Your operator did advise that there are a number of things that could cause a low engine oil pressure and recommended towing to err on the side of caution. The gentleman was very helpful, nothing was a problem.”
“I would just like to say thank you for the assistance I received tonight from your roadside assistance operator. I called in a panicked state after my 1 year old locked the car from inside. The vehicle was my husband’s company car, not my insured car, but the operator still helped me and sent out roadside assistance. Thank you, we feel so blessed knowing we are using such a caring insurance company, and thank you for getting the assistance there so fast.”
“I am very grateful for your operators help, she was lovely and really calmed me down as my vehicle had broken down in a very scary and dark place and I was feeling really flustered.”
“Tow needed to be resolved quickly and your team did this and a positive outcome was achieved. We wish to pass on our thanks for going above and beyond, both the staff members we spoke to took the matter to hand and prioritised”.
Need urgent roadside assistance now?
If you don’t have roadside cover, but you need emergency breakdown or accident assistance call us toll free 24/7: 0508 NZROAD (697 623)
NZ Roadside Assist (NZRA), has been helping to keep Kiwis safe and moving on the roads since 2008. Servicing more than 450,000 customers, we’re trusted by some of the biggest names in insurance and vehicle rental services. Our quick, reliable knowledge and service has been recognised with an excellence award in the Service Provider of the Year category at the 2021 Insurance Business New Zealand Awards.
Get In Touch
0508 69 7623
0508 697 623 (NZROAD)
Unit 3, Building D
59 Apollo Drive
New Zealand 0632
PO Box 33 364
Takapuna, North Shore City