Personal Memberships

Whether you travel locally or you’re touring the country, it pays to have someone to call on in case the unexpected happens when you’re on the road. Our award-winning, responsive roadside assistance will get you back up and moving safely, wherever you need a hand, and no matter what kind of vehicle you drive.

NZRA Motor Vehicle Cover

Motor Vehicles

Roadside policies that offer peace of mind with on-call roadside assistance. Available anywhere in NZ 24/7 for all your motoring needs.

NZRA Motorcycle Cover

Motorcycles

Quite simply the best and most cost-effective solution for motorcyclists who want peace of mind in knowing that wherever they are in New Zealand, help is just a phone call away.

Motorhome-Roadside-Assistance

Motorhomes

Give yourself extra peace of mind when hitting the road to explore our beautiful country. Our Motorhome Roadside programme covers you even in remote areas of New Zealand.

Caravan Roadside Assistance NZRA

Trailered Vehicles

Our NZRA Premium Roadside Car and Motorcycle policy, covers trailered vehicles as an added value benefit.

Electric Vehicle Roadside Assistance NZRA

Electric Vehicles

Keep moving with an NZ Roadside Assistance cover for your electric vehicle.

Our roadside assistance includes cover for electric and hybrid vehicles without paying extra. You’ll be reassured to know that our trained service providers are on hand to help you at the roadside if you break down or run out of charge.

Commercial Memberships

Commercial vehicle Breakdown cover ensures your business vehicles are covered in the event of a breakdown, minimising vehicle downtime and reputational damage to your business. Business breakdown cover is at vehicle level, so any driver of your commercial vehicles is covered.

White-labelled-roadside-assist

Fleets

We recognise every business is unique, as such we provide breakdown policy to suit your businesses individual requirements.

You can add multiple fleet vehicle types but we put them all under one policy, that way you don’t have the added stress of paying for and managing multiple covers.

Our simple and detailed policies ensure your business vehicles have the right level of breakdown cover, so your business can continue with minimal disruption.

Company Vehicles Roadside Assistance New Zealand

Company Vehicles

Keep your drivers on the move, with our commercial vehicle breakdown cover that minimize downtime and give you peace of mind when your vehicles are on the road. Our roadside assistance program cover all of your employees when they’re behind the wheel of a company vehicle. And if there’s an issue, they’ll be able to get reliable help fast, regardless of where they are.

Trade Vehicles Roadside Assistance New Zealand

Trade Vehicles

Tradies, we are here to help! No more down time being stuck on site with a flat battery or failed vehicle. Time is money so no down tools, as we are just a phone call away! NZRA will have you up and running and back on the job in no time, 24/7 Nationwide!

Taxi Roadside Assistance New Zealand

Taxis

If you need to stay on the road to get your passengers to their destination, our commercial breakdown cover can help keep you moving. You might run a single taxi service or multiple taxis or other specialist vehicles – either way, we’ve got you sorted!

Uber Roadside Assistance New Zealand

Uber

If you’re used to driving an Uber then you know that being on the road comes with a certain amount of risk.

What would you do if your car broke down or you got a flat tire?

That’s where NZRA roadside assistance comes in. It provides help for Uber drivers who break down while driving passengers or deliveries to each destination.

Couriers NZRA

Couriers

To ensure that you and your goods don’t get stranded by the side of the road, we can arrange urgent roadside breakdown assistance 24/7 nationwide. Don’t let a breakdown cause unnecessary downtime and stress on your delivery day!

Van & Small Truck Fleets Roadside Assistance

Van & Small Truck Fleets

NZ Roadside Assistance offers a unique Roadside program for vans and truck up to 5000 kg tare weight. Choose our breakdown cover for vehicles between 3500kg to 5000 kg plan. We will keep you on the move 24/7 Nationwide. For heavy truck fleets over this weight limit please contact NZRA directly to discuss a custom plan for your requirements.

“I am writing to leave good feedback for your operator regarding the way she assisted me with the flat tyre I experienced today. She is very empathetic and friendly and knows how to listen to your customers and fully understands the difficulties that a non-native speaker may have when requesting help in another language and she adapted to the situation perfectly. She was a very friendly person who let me express my worries, asked questions and was very understanding. She saved my very bad long day and was a positive side of a very bad experience. Thank you from the bottom of my heart, I will never forget the service she provided.”

 Feedback from Adrián G.

“Our motorhome gave a warning sound and flashed a low engine oil pressure message. Your operator was very helpful, he first asked about the size of the vehicle and the oil level. We had checked the oil level and it was fine. Your operator did advise that there are a number of things that could cause a low engine oil pressure and recommended towing to err on the side of caution. The gentleman was very helpful, nothing was a problem.”

 Feedback from Beryl & Eric T.

“I would just like to say thank you for the assistance I received tonight from your roadside assistance operator. I called in a panicked state after my 1 year old locked the car from inside. The vehicle was my husband’s company car, not my insured car, but the operator still helped me and sent out roadside assistance. Thank you, we feel so blessed knowing we are using such a caring insurance company, and thank you for getting the assistance there so fast.”

 Feedback from Roelien & Jonathan B.

“I am very grateful for your operators help, she was lovely and really calmed me down as my vehicle had broken down in a very scary and dark place and I was feeling really flustered.”

 Feedback from Christine C.

“Tow needed to be resolved quickly and your team did this and a positive outcome was achieved. We wish to pass on our thanks for going above and beyond, both the staff members we spoke to took the matter to hand and prioritised”.

 Feedback from Star Insurance

Need urgent roadside assistance now?

If you don’t have roadside cover, but you need emergency breakdown or accident assistance call us toll free 24/7: 0508 NZROAD (697 623)

About Us

NZ Roadside Assist (NZRA), has been helping to keep Kiwis safe and moving on the roads since 2008. Servicing more than 450,000 customers, we’re trusted by some of the biggest names in insurance and vehicle rental services. Our quick, reliable knowledge and service has been recognised with an excellence award in the Service Provider of the Year category at the 2021 Insurance Business New Zealand Awards.

Get In Touch

Phone:
0508 69 7623
0508 697 623 (NZROAD)

Email:

[email protected]

Address:

Unit 3, Building D
59 Apollo Drive
Auckland
New Zealand 0632

Postal Address:

PO Box 33 364
Takapuna, North Shore City
Auckland 0740

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